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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Aquino

Jose Aquino

July 23, 2026

5  out of  5
rating by Jose Aquino
"Have been with Bernie Carr State Farm for several years. They insure my autos, home and their office services goes over and beyond the needq of their customrrs. Ana who is my agent rep at Bernie Carr State Farm is very reliable and detail as an agent. I highly recommend this office for all your insurance needs."
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Ingrid Vengoechea

July 23, 2026

5  out of  5
rating by Ingrid Vengoechea
"Ana Queiroga is very professional. She has always gone above and beyond in customer service for the past 23 years I've known her. You can count on her for being efficient. Thank you for having her as part of your team."
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Brad Ross

July 22, 2026

5  out of  5
rating by Brad Ross
"The best in the business!"
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Rafael Gonzalez

July 22, 2026

5  out of  5
rating by Rafael Gonzalez
"Best experience I've ever had with an insurance agent. I highly recommend them. Krystal and Rubiel are great, very professional and highly experienced."
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Carlos Duran

July 22, 2026

5  out of  5
rating by Carlos Duran
"Great customer service Jazmin Larroy was very helpful, professional, courteous and always available to assist with our insurance needs. We have been doing business with Bernie Carr for many years his staff has always been helpful and informative with any claims or new policies we’ve needed. Highly recommend them."
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Victoria De la vina

July 22, 2026

5  out of  5
rating by Victoria De la vina
"Been with Bernie Carr Ins. For many years and Ana has been very helpfull and very profesional.Thank You!"
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Carlos C

July 20, 2026

5  out of  5
rating by Carlos C
"My insurance agent Krystal Chavez was super kind and knowledgeable. She took the time to explain all my options for car insurance in great detail. She responded fast to all my questions and requests. Would definitely recommend working with Krystal Chavez to all my friends and family or anyone who is in search of a great insurance agent. She will not disappoint you!"
We responded:
"Carlos, thank you for your business and 5 star review! I am excited you got to experience KC's (Krystal) exceptional customer care!
We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gisela Abadia

July 16, 2026

5  out of  5
rating by Gisela Abadia
"Excelente Servicio de la Sra. Susana Matienzo"
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Rachel Sharon

July 16, 2026

5  out of  5
rating by Rachel Sharon
"Krystal helped smooth out the whole process! She’s fast, reliable, very informative and had patience throughout the entire process! Highly recommend this business & Krystal! I’d give 10 stars if I could!"
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Robert Knox

July 16, 2026

5  out of  5
rating by Robert Knox
"Pleasant experience getting auto insurance with Yani. Also, Jazmin was very helpful."
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Gerry Ross

July 15, 2026

5  out of  5
rating by Gerry Ross
"Our agent, Barbara Carr at State Farm has been amazing! She gives us so much personal attention and excellent information. We have really enjoyed working with her & she met all our needs. It was truly a pleasure."
We responded:
"Mrs. Ross thanks for the 5 Star review and your compliments about Barbara. Know we feel the same for the peridontal dentistry Dr. Ross has provided our family through the years. Nice we can reciprocate!"
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ERNETTE MARTIN

July 15, 2026

5  out of  5
rating by ERNETTE MARTIN
"The best experience. Krystal is excellent and will take great care of you! She is attentive and is extremely knowledgeable.
Thank you for taking care of my auto insurance needs."
We responded:
"Ernette, thanks for the 5 Star Review and acknowledging KC! She is an integral part of our team and I am happy you got to experience it!"
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Alexa P

July 15, 2026

5  out of  5
rating by Alexa P
"I was helped by Susy M. She was great and made my decision to switch to SF easily! Very efficient."
We responded:
"Alexa, thanks for the 5 Star Review and acknowledging Suzy...she is an asset to our team and we are happy you experienced her efficiencies and superb Customer Care!"
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imoh oton

June 30, 2026

5  out of  5
rating by imoh oton
"Great Service !!!Have multiple Auto and Home owner policy options, no matter your situation."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bernie Carr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dora Lewis

June 16, 2026

5  out of  5
rating by Dora Lewis
"Amazing staff. Prompt,attentive
Excellent service"
We responded:
"Dora, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
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Athos01

June 9, 2026

5  out of  5
rating by Athos01
"first Class service by Dailys! She is professional and listens carefully. She kept me up to date on my car insurance and provided me with information about Health insurance. Not only did I apply, but I was approved for it. Thank you Dailys!
It always feels good to find people that truly care about their job."
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William Israel

May 16, 2026

5  out of  5
rating by William Israel
"Dailys is such an awesome agent. Helped me with a discount on my car insurance plus additional coverages. Very appreciative for the help."
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Jeniffer Filion

May 15, 2026

5  out of  5
rating by Jeniffer Filion
"Thank you so much Yani"
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Aliyah Bezanilla

May 15, 2026

5  out of  5
rating by Aliyah Bezanilla
"Excellent customer service, professional, and very responsive. I highly recommend Krystal to anyone looking for reliable insurance help!"
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Dhavynia Ocampo

May 14, 2026

5  out of  5
rating by Dhavynia Ocampo
"Excellent customer service! Yami was so helpful and professional. She is extremely knowledgeable and very nice and friendly."
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Javier Torres

May 5, 2026

5  out of  5
rating by Javier Torres
"I highly recommend working with Krystal if you’re looking for someone reliable and professional!"
We responded:
"Javi,
Thanks for the 5 star review! And thanks for recognizing Krystal.
When are you going to stop and see us. Please give Hiecralyn our regards!"
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Lydia “Lily” Pimienta

April 27, 2026

5  out of  5
rating by Lydia “Lily” Pimienta
"Yani was beyond helpful and patient. Rubiel and Krystal were also. It was a real pleasure dealing with them! Thank you so much."
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Andrea Vidales

April 16, 2026

5  out of  5
rating by Andrea Vidales
"I had such a great experience working with Krystal Chavez! She was patient, informative, and really cared about helping me understand my life insurance options. She made everything easy and found a plan that works perfectly for me and my family. I’m so grateful and will definitely be referring others to her!"
We responded:
"Greetings Andrea, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. Thanks for acknowledging Krystal. She is an integral part of our team and glad you got to experience her excellent customer care. Also thanks for any referrals you provide-we will make sure they receive the same excellent customer care as you!"
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amitaf124 o

March 31, 2026

5  out of  5
rating by amitaf124 o
"Sr, Bernie Carr, lo felicito por su oficina y muy agradecida de la atención del Sr, Rubiel, una persona muy atento y profesional, es muy agradable tratar con el, como cliente me siento tratada con mucho profesionalismo. Bendiciones 😘"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, amitaf124! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Bernie Carr, agente de State Farm, en cualquier momento. "
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Elizabeth Valle

March 13, 2026

5  out of  5
rating by Elizabeth Valle
"Susana M. Assisted me and she was excellent! She was very knowledgeable, patient, and took the time to explain all my coverage options clearly. The whole process was smooth, efficient, and quick. I highly recommend this office and ask for Susana if you are looking for someone trustworthy, knowledgeable and committed to helping you get the right car insurance coverage, I highly recommend working with this agent. I’m extremely grateful for her help and couldn’t be happier with true service I received."
We responded:
"Elizabeth, thank you so much for the wonderful review! Thanks for acknowledging Susie, she is an integral part of our team. We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"