State Farm® Insurance Agent Bernie Carr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
amitaf124 o
March 31, 2026
"Sr, Bernie Carr, lo felicito por su oficina y muy agradecida de la atención del Sr, Rubiel, una persona muy atento y profesional, es muy agradable tratar con el, como cliente me siento tratada con mucho profesionalismo. Bendiciones 😘"
Elizabeth Valle
March 13, 2026
"Susana M. Assisted me and she was excellent! She was very knowledgeable, patient, and took the time to explain all my coverage options clearly. The whole process was smooth, efficient, and quick. I highly recommend this office and ask for Susana if you are looking for someone trustworthy, knowledgeable and committed to helping you get the right car insurance coverage, I highly recommend working with this agent. I’m extremely grateful for her help and couldn’t be happier with true service I received."
"Elizabeth, thank you so much for the wonderful review! Thanks for acknowledging Susie, she is an integral part of our team. We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
Ariel Diaz
March 4, 2026
"Dailys has been very cordial, professional and explicit during the whole process in getting my new auto and RV insurance policies. Would highly recommend."
"Ariel, thank you so much for the 5-star rating! We are thrilled you had a great experience with Dailys! If you have any insurance questions or need assistance, State Farm Agent Bernie Carr’s Team is just a call or email away!"
Stephanie Wooten
February 26, 2026
"Yani was super sweet and informative with the renters Insurance that I needed I also had questions about vehicle coverage as well, she listened to what I needed and she was very helpful. Customer service on point!!!! Thanks Yani!"
"Stephanie, thank you so much for the wonderful review! We really appreciate your kind words. Thanks for recognizing YYani; she is a valuable asset to our team. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help! "
Maritere Fernandez
February 24, 2026
"Susana is an excellent employee. Very professional and explains everything asked in detail. She provides excellent service and I recommend her to anyone. She is a great asset for State Farm."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Susana and State Farm Agent Bernie Carr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Miami ."
Wilday Espinoza
February 19, 2026
"Yani did a great job!!!. She was professional, patient and friendly, thank you! 😎👍"
"Wilday, thank you so much for the 5-star rating! Thanks or recognizing Yani...she is an asset to our team! If you have any insurance questions or need assistance, State Farm Agent Bernie Carr’s Team is just a call or email away!"
Iris Delgado
February 13, 2026
"Excelente Un trato amable y familiar Rubiel estuvo en todo momento dispuesto a ayudarme Gracias"
"Agradecemos su reseña, Iris. Gracias por sus amables comentarios con respecto al equipo de Bernie Carr, agente de State Farm. "
Roque Arduengo
February 12, 2026
"Outstanding service every single time for over 20 years. Bernie Carr State Farm Agency—especially Susana—has always been patient, resilient, and focused on what’s best for us. They take the time to explain options clearly, stay flexible when things change, and consistently follow up to make sure everything is handled right. You can tell they truly care about their clients and look for every opportunity to help. Highly recommend!"
"Dear Roque, We appreciate the time you took to give us such a great rating and thanks for recognizing Susana! We hope to continue exceeding your expectations with great service. Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bernie Carr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
JOSE DAYAN PEREZ DIAZ
February 11, 2026
"Excelente servicio y buena atención Daylin"
"Agradecemos su reseña, JOSE. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Bernie Carr, agente de State Farm, aquí en Miami! "
Ana
February 11, 2026
"Estamos muy felices del servicio de la compañía State Farm y en especial de nuestra agente Susana Matienzo , siempre está disponible y tiene mucho conocimiento de su trabajo , muy agradecidos !!"
"¡Muchísimas gracias por la reseña de cinco estrellas, Ana! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Bernie Carr, agente de State Farm, en cualquier momento. "
Wendy Bloom
February 9, 2026
"I would not have gotten through this renewal process with Dailys!"
"Wendy, thank you so much for the wonderful review! We really appreciate your kind words regarding our agency and Dailys. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
Harvey Timmer
February 3, 2026
"Outstanding professional and courteous service every single time out for over 10 years. Thank you!"
"Harvey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
Jose Aguilar
January 29, 2026
"Very professional, She is the best! Thank you."
"Greetings Jose, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
Layda Garcia
December 16, 2025
"***Update*** My most recent experience with Krystal since summer this year , has been the kind attention to the new developments with citizens on two of our properties. She has gone the extra mile . She is a valuable asset to the team . Mary ,as well, is highly missed when she is not there to answer with her famous line “ How can I make your day better” . It is all about a positive and helpful attitude which the two ladies possess and for which they need to be recognized. Previous posting also recognized the kind assistance which Ana Quiroga has provided to my husband while paying our many premiums directly by check at your State Farm Bernie Carr Agency for all of our many insurance coverages over the years. .This recently changed as Jacky Acevedo , Team Leader, kindly assisted us in correcting duplicate payments that had been made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. Meeting discussions were held with Jacky and Ana on the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. Understanding policies and ensuring best premiums with so many insurance policies now held by your agency , makes the customer service experience so necessary for the continuous relationship we have enjoyed with your agency for so many years."
"Layda, First many thanks to you and your husband for your business and loyalty. Also thank you for taking the time to acknowledge the customer care Jacky and Ana provided; we pride ourselves in meeting and exceeding our customer's needs...again thanks for the business and acknowledgement. We also appreciate any referrals you may so we can provide our services to those you know who have insurance needs. "
Michael Whetstone
November 13, 2025
"Great folks working here, always helpful. Krystal was thorough, efficient and friendly."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Raquel
November 7, 2025
"I just wanted to share Krystal always gives excellent customer service is there for all of our needs and explains into detail and recommends what is good for our family. Thank you for your services. Have a wonderful day. Raquel and Jose Rivera"
"Raquel, first thanks for your business! We appreciate having Krystal on our team! Thanks for the review and acknowledging the great job Krystal does!"
Jose Alvarez
October 24, 2025
"Excelente servicio de todo los empleados. Ana muy profesional y siempre atenta a mis dudas y preguntas. Lo recomiendo a un 100%"
"¡Agradecemos su revisión! Ana es una parte integral de nuestro equipo y estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse. ¡Estamos aquí para ayudar! "
ellie wineman
October 22, 2025
"I worked with Yani to set up my car insurance, and she made the whole process so easy and stress-free. She was super friendly, patient, and took the time to explain all my options clearly. I really appreciated how responsive she was and how quickly she got everything set up. Highly recommend Yani if you’re looking for someone professional and genuinely helpful!"
"Thank you for your 5-star review! Ellie I am thrilled you got to experience Yani's top notch Customer Care! We genuinely appreciate your business and the 5 Star Review. We love Referrals!"
Racquel James
October 16, 2025
"Krystal Chavez was very helpful. Got me a great rate for my car insurance as well as personal property. The fact that most communication was done via text message was a convenience due to my working hours made it accommodating. Will definitely recommend"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Glad you got to experience Krystal's exceptional Customer Care! Please don't hesitate to let us know if we can be of further assistance and please refer us to your friends and family!"
Ingrid Rodriguez
September 30, 2025
"I can’t say enough good things about Yani from State Farm! She takes care of everything for me—car, home, and life insurance—and makes the whole process so easy. Yani is always there when I need her, quick to respond, and she really takes the time to explain things in a way I can understand. What I love most is that I never feel like just another customer—she genuinely cares and looks out for me and my family. Having someone I can fully trust with all my insurance needs gives me real peace of mind. If you’re looking for the best agent, Yani is it!"
"Ingrid, thank you for your business and thanks for acknowledging Yani. She is a valuable part of our agency! Please don't hesitate to contact us for any questions or for any future insurance needs. Please refer us to your friends and family for all their insurance needs!"
Kadine Blake
September 26, 2025
"The yani the agent that helped me was very easy to talk to and informative, wasn't too aggressive which is what I liked the most and answered all my questions and concern."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Yani; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sofia Jimenez
September 15, 2025
"Yani was incredible! Thank you so much for everything. I really appreciated her help and guidance with everything. I am happy with my new auto insurance!! She is the best!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Miguel Martinez
September 15, 2025
"Un servicio muy bueno de parte de Dailys, muy eficiente y rápido. Salgo contento con mejor cobertura y más conocimiento."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Natalie B
September 9, 2025
"I was traveling out of the country last Sunday when I needed to make a change to my State Farm account urgently. Despite it being a day when most offices are closed, Jacky and Mary at Bernie Carr State Farm stepped up and handled everything quickly and professionally. They were attentive, efficient, and got the changes done immediately without any hassle. Their prompt action gave me great peace of mind while abroad. Thank you, Jacky and Mary, for going above and beyond! I highly recommend Bernie Carr State Farm to anyone looking for outstanding customer service and dependable support."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carlos C
September 8, 2025
"My insurance agent Krystal Chavez was super kind and knowledgeable. She took the time to explain all my options for car insurance in great detail. She responded fast to all my questions and requests. Would definitely recommend working with Krystal Chavez to all my friends and family or anyone who is in search of a great insurance agent. She will not disappoint you!"
"Carlos, thank you for your business and 5 star review! I am excited you got to experience KC's (Krystal) exceptional customer care! We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"