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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

mike bello

September 27, 2023

5  out of  5 rating by mike bello
"My experience working with Jacqueline Acevedo, Protection Specialist, was OUTSTANDING. I rarely write a review. Jackie, was knowledgeable and answered all my concerns and questions. I was pleasantly surprised how fast her responses were to the insurance questions I had. I cannot say enough positive things regarding her professionalism. State Farm 5 stars, Geico 3 Stars."

Annemarie Lozada

September 25, 2023

5  out of  5 rating by Annemarie Lozada
"Great customer service and support! My agent’s name is Krystal Chavez. She is always so helpful and attentive with all my auto insurance needs. She is only a phone call away :)"

Marvin Clarke

September 20, 2023

5  out of  5 rating by Marvin Clarke
"Good afternoon. I had an excellent experience with Bernie Carr - State Farm Insurance Agency. The agent who assisted me was Ms. Krystal Chavez and her customer service was exceptional. She was very knowledgeable informative & thorough when explaining policy and coverage information. In the future if I ever need to make any changes to my policies or add any additional coverage I will most definitely reach out to Ms Krystal Chavez at Bernie Carr - State Farm Insurance Agency."


September 20, 2023

5  out of  5 rating by Raquel
"Krystal is great. I really appreciate all you do for us. Auto and life insurance. We moved from GA to FL over 5 years ago and have had state farm and have been great since. I highly recommend."

Youngs Investigative Services, Inc.

June 2, 2023

4  out of  5 rating by Youngs Investigative Services, Inc.
"Great staff and excellent service"

Clearwater Pools & Patio

June 1, 2023

5  out of  5 rating by Clearwater Pools & Patio
"I've had the pleasure of working with Jacqueline Acevedo for several weeks. She is very friendly, professional and takes care of our needs very quickly and efficiently. So happy she's our representative!"

Enrique Acevedo

May 16, 2023

5  out of  5 rating by Enrique Acevedo
"This is my 23rd year with Bernie Carr and their service is the best in town."

Yvette Jurado

March 7, 2023

5  out of  5 rating by Yvette Jurado
"It’s been years doing Business with the Carr family. Wouldn’t change them for anything in the world. They Handel all my insurance business !! What can I say. When you know you know” Yvette Jurado"

Liz Tenorio

October 4, 2022

5  out of  5 rating by Liz Tenorio
"Susana was so great and efficient at assisting me! She took care of everything once I agreed to an exceptional insurance rate! She contacted the lender and provided all the documents they needed! It was a breeze! Thank you Susy! I will definitely reach out to you again for my next venture!"

Oneily Artiles

September 28, 2022

5  out of  5 rating by Oneily Artiles
"Bernie Carr and his team are great professionals, they are always very helpful. I have had my insurances with them for several years now and puke recommend them to everyone!"

Sylvia Limprich

September 6, 2022

5  out of  5 rating by Sylvia Limprich
"I have been a customer with State Farm Ins, Bernie Carr, for many, many years. My representative has been Jackie and she is the best, if you had a rating from 1 to 10 I’d give her a 50, everyone at this office would get a 50 rating plus from me! All the girls and Mr Bernie Carr are really, really great . They take care of you and listen to you and find the Best options for you! I had major surgery a few years ago and Jackie actually came to my house to meet me to sign some papers because I couldn’t go into the office, now that is service. I love this office and everyone who works here, Especially Ms Jackie Acevedo and Mr Bernie Carr. Thank you for training such special and wonderful people, I will be a State Farm loyal customer For as long as I need life-insurance. Again thank you for such a wonderful staff at Bernie Carr State Farm. Sylvia Limprich"


August 16, 2022

5  out of  5 rating by RODOLFO FLORES
"I received the assistance from Jacqueline Acevedo and she was very professional and showed knowledge in order to help according to my request. I received a good quotation and good auto insurance coverage with each detailed explanation. Great service and excellent attention!"

Gerardo Selastraga

July 27, 2022

5  out of  5 rating by Gerardo Selastraga
"I’ve been with them for more than 10 yrs"

Veronica Gonzalez

July 8, 2022

5  out of  5 rating by Veronica Gonzalez
"In reaching out for auto insurance coverage I could not have asked for more better service & attention. Jacqueline @ Bernie Carr was truly an insurance all star - easy to work, super detailed, and gave excellent follow up to make sure I was fully covered immediate. I highly recommend the Bernie Carr State Farm office for any insurance needs."

Lesley Fahie

June 29, 2022

5  out of  5 rating by Lesley Fahie
"Everyone at this agency with whom I have deal has been extremely professional, very knowledgeable, and willing to help. It is apparent that leadership expects nothing but the best, and that is what I have experienced. Jacqueline Acevedo was very helpful, provided the information I required, and certainly met my expectations regarding my issue. Continued success!"

Olga Walker

June 27, 2022

5  out of  5 rating by Olga Walker
"Great agent who is always so helpful and amazing team that cares! About your needs . If you are looking for auto/life insurance - call this office and they will take care of all your insurance needs !"

ivonne alexander

June 7, 2022

5  out of  5 rating by ivonne alexander
"Everyone at Bernie Carr's Insurance, without exception, takes pride in their work and is always there to help. It does not matter if they are at the top of the corporate ladder or just starting new at the bottom. Professional, friendly and personable experience each time one goes to them for whatever even when they will not make any money meeting your needs."

Herminia Lopez

February 19, 2022

5  out of  5 rating by Herminia Lopez
"Pleasant and knowledgeable staff. Always available to help the customer."

Dustin Fealy

February 8, 2021

5  out of  5 rating by Dustin Fealy
"Extremely Professional with expertise in insurance that is 2nd to none. I highly recommend them for all of your insurance needs!"

Silvia Lopez

February 7, 2020

5  out of  5 rating by Silvia Lopez
"Got a call from a ms Alejandra and she was the nicest person ever. Made me an appointment to come in and saved money on my auto insurance. DEFINITELY RECOMMEND. Thank you"

Juana A. Chacon

September 26, 2019

5  out of  5 rating by Juana A. Chacon
"(Translated by Google) For me the best insurer. It has been my State Farm insurance for years. I recommend it. (Original) Para mi la mejor aseguradora. Hace años es mi seguro State Farm.Lo recomiendo."

Joel Francis

August 29, 2019

5  out of  5 rating by Joel Francis
"Courteous service. Great staff."

Johnathan Flannagan

June 4, 2019

1  out of  5 rating by Johnathan Flannagan
"My SF agent definitely made sure that I gave a 1 star review. It's been nothing but headaches, she fought so hard to buy my policy, and it's a mission to cancel."

Christine Gil

April 9, 2019

5  out of  5 rating by Christine Gil
"Very professional and helpful!"

S.R. Cheek

September 20, 2017

5  out of  5 rating by S.R. Cheek
"I switched from Geico to State Farm. The rate was much less. We moved from DC to Miami and the insurance in Florida is much more expensive with the no fault requirement. Our experience so far has been fine."