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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Enrique Acevedo

May 16, 2023

5  out of  5 rating by Enrique Acevedo
"This is my 23rd year with Bernie Carr and their service is the best in town."

Yvette Jurado

March 7, 2023

5  out of  5 rating by Yvette Jurado
"It’s been years doing Business with the Carr family. Wouldn’t change them for anything in the world. They Handel all my insurance business !! What can I say. When you know you know” Yvette Jurado"

Paul Turco

November 29, 2022

5  out of  5 rating by Paul Turco
"I recently connected with Jacqueline Acevedo of Bernie Carr agency to obtain quotes for our Auto insurance. Jacqueline was attentive, thorough in explaining coverage options, and overall, very professional. We switched to State Farm with improved coverage and premiums considerably below those we had been quoted by our previous insurer at renewal. Excellent service!"

Liz Tenorio

October 4, 2022

5  out of  5 rating by Liz Tenorio
"Susana was so great and efficient at assisting me! She took care of everything once I agreed to an exceptional insurance rate! She contacted the lender and provided all the documents they needed! It was a breeze! Thank you Susy! I will definitely reach out to you again for my next venture!"

Oneily Artiles

September 28, 2022

5  out of  5 rating by Oneily Artiles
"Bernie Carr and his team are great professionals, they are always very helpful. I have had my insurances with them for several years now and puke recommend them to everyone!"

Sylvia Limprich

September 6, 2022

5  out of  5 rating by Sylvia Limprich
"I have been a customer with State Farm Ins, Bernie Carr, for many, many years. My representative has been Jackie and she is the best, if you had a rating from 1 to 10 I’d give her a 50, everyone at this office would get a 50 rating plus from me! All the girls and Mr Bernie Carr are really, really great . They take care of you and listen to you and find the Best options for you! I had major surgery a few years ago and Jackie actually came to my house to meet me to sign some papers because I couldn’t go into the office, now that is service. I love this office and everyone who works here, Especially Ms Jackie Acevedo and Mr Bernie Carr. Thank you for training such special and wonderful people, I will be a State Farm loyal customer For as long as I need life-insurance. Again thank you for such a wonderful staff at Bernie Carr State Farm. Sylvia Limprich"


August 16, 2022

5  out of  5 rating by RODOLFO FLORES
"I received the assistance from Jacqueline Acevedo and she was very professional and showed knowledge in order to help according to my request. I received a good quotation and good auto insurance coverage with each detailed explanation. Great service and excellent attention!"

Gerardo Selastraga

July 27, 2022

5  out of  5 rating by Gerardo Selastraga
"I’ve been with them for more than 10 yrs"

Veronica Gonzalez

July 8, 2022

5  out of  5 rating by Veronica Gonzalez
"In reaching out for auto insurance coverage I could not have asked for more better service & attention. Jacqueline @ Bernie Carr was truly an insurance all star - easy to work, super detailed, and gave excellent follow up to make sure I was fully covered immediate. I highly recommend the Bernie Carr State Farm office for any insurance needs."

Lesley Fahie

June 29, 2022

5  out of  5 rating by Lesley Fahie
"Everyone at this agency with whom I have deal has been extremely professional, very knowledgeable, and willing to help. It is apparent that leadership expects nothing but the best, and that is what I have experienced. Jacqueline Acevedo was very helpful, provided the information I required, and certainly met my expectations regarding my issue. Continued success!"

Olga Walker

June 27, 2022

5  out of  5 rating by Olga Walker
"Great agent who is always so helpful and amazing team that cares! About your needs . If you are looking for auto/life insurance - call this office and they will take care of all your insurance needs !"

ivonne alexander

June 7, 2022

5  out of  5 rating by ivonne alexander
"Everyone at Bernie Carr's Insurance, without exception, takes pride in their work and is always there to help. It does not matter if they are at the top of the corporate ladder or just starting new at the bottom. Professional, friendly and personable experience each time one goes to them for whatever even when they will not make any money meeting your needs."

Herminia Lopez

February 19, 2022

5  out of  5 rating by Herminia Lopez
"Pleasant and knowledgeable staff. Always available to help the customer."

Dustin Fealy

February 8, 2021

5  out of  5 rating by Dustin Fealy
"Extremely Professional with expertise in insurance that is 2nd to none. I highly recommend them for all of your insurance needs!"

Silvia Lopez

February 7, 2020

5  out of  5 rating by Silvia Lopez
"Got a call from a ms Alejandra and she was the nicest person ever. Made me an appointment to come in and saved money on my auto insurance. DEFINITELY RECOMMEND. Thank you"

Juana A. Chacon

September 26, 2019

5  out of  5 rating by Juana A. Chacon
"(Translated by Google) For me the best insurance. It has been my State Farm insurance for years. I recommend it. (Original) Para mi la mejor aseguradora. Hace años es mi seguro State Farm.Lo recomiendo."

Joel Francis

August 29, 2019

5  out of  5 rating by Joel Francis
"Courteous service. Great staff."

Johnathan Flannagan

June 4, 2019

1  out of  5 rating by Johnathan Flannagan
"My SF agent definitely made sure that I gave a 1 star review. It's been nothing but headaches, she fought so hard to buy my policy, and it's a mission to cancel."

Christine Gil

April 9, 2019

5  out of  5 rating by Christine Gil
"Very professional and helpful!"

S.R. Cheek

September 20, 2017

5  out of  5 rating by S.R. Cheek
"I switched from Geico to State Farm. The rate was much less. We moved from DC to Miami and the insurance in Florida is much more expensive with the no fault requirement. Our experience so far has been fine."

L and D Hurtado

April 5, 2017

1  out of  5 rating by L and D Hurtado
"Left State Farm after 30 years with them when I realized they were overpricing me. Also didn't like the fact I would get calls to be solicited for other things when I can't even get a fast reply on my auto issues and also discontinue my home insurance because they would quote me too high. We went with this agency because we are a military family and the owner has military background but didn't help. There are other auto agency that are very military friendly."

Magda Osorio

August 29, 2016

1  out of  5 rating by Magda Osorio
"Don't waste your time here take it from me, at the beginning I was very happy until I needed to talk to my insurance agent Jackie Acevedo she would NEVER returned my calls back, she always had a 3rd party contact me super unprofessional, she's only in for the money and her commission once she gets that she doesn't care. Her assistant was way more professional than her. do yourselfs a favor look for another Statefarm location my experience with this one was awful."


May 26, 2016

1  out of  5 rating by ab091218
"DO NOT DO BUSINESS WITH THESE CROOKS! Our family has been with this office for over 10 years and royally got screwed by them. First off they were charging us for uninsured motorist on each individual vehicle rather than stacking it which costs significantly less. When I discovered the issue I contacted the office and were told they couldn't answer why were were being charged individually rather than stacking. I was speaking to Anna when these changes were made and she mistakenly removed Comp & Collision from one of our vehicles without our verbal or written authorization, meanwhile still charging us the same amount every month. We only realized what had happened when that very same vehicle was vandalized and needed repair. Of course we were pretty livid at this point and asked to speak to Bernie Carr who is the main agent. Bernie lied to my father in law and blamed me for the fact that this policy change was made, just to cover his employee's mistake. I then spoke to Bernie directly at which point he changed his story and said he didn't even know if we had Comp & Collision coverage on that vehicle to begin with. So, he lied to both my father in law and to me. Apparently he's used to telling so many lies that he can't even keep them straight. During that same conversation he also took the blame and lied to me again stating that he would rectify the issue and call my father in law and I to keep us informed about getting this resolved. Instead, a week later no phone calls and no updates. I then called his office this morning and Bernie acted like the conversation we had never happened. He even went as far as to completely contradict everything he said in our previous phone call. At this point we are completely fed up and are cancelling our policies as well as handling this matter legally. This review is also going to be forwarded to State Farm Corporate so they can see how their agent lies and cheating causing loyal State Farm clients to never return to State Farm again!"