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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Emilio Mendez

March 24, 2025

5  out of  5
rating by Frank Emilio Mendez
"La mejor atención, muy buen servicio, gracias a Dailys Texido cuento con un buen seguro de auto"
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Ernesto carbonell

March 24, 2025

5  out of  5
rating by Ernesto carbonell
"Excelente servicio y en especial A Daylis Texido por paciencia y una atención esmerada , y de brindarme o tal ves proporcionarme una excelente cobertura , mil gracias la recomiendo muchísimo"
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Blake Roses

March 24, 2025

5  out of  5
rating by Blake Roses
"Amazing customer service. Barbara makes the application process super easy and will guide you all the way. She was able to provide us with the best insurance rates."
We responded:
"Ann, thanks for putting your trust in Bernie Carr State Farm Insurance Agency! We appreciate your business."
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Ingrid Moss

February 27, 2025

5  out of  5
rating by Ingrid Moss
"Bernie Carr-State Farm insurance agency is my one stop shop for all my insurance needs. I have auto and life insurance and praying to secure homeowners insurance by the end of March through this agency. I was originally with Amalia on homeowners insurance fortunately she retired in December and Yani graciously has taken over to help me seal the deal. 🙏🏾 Both of these ladies have been truly outstanding and a blessing to me. It has been a pleasure working with this agency all around from Mary answering the phone saying how I can make your day better! Just hearing that makes me feel so at ease. Customer service, response time both written and verbal communication is top notch. Mrs. Barbara Carr calls me whenever an insurance product becomes available that may fit me or my family's needs. Mrs. Carr these gestures are what makes you and your agency world's ahead. Mrs. Carr and Bernie Carr State Farm Agency thank you for making me feel like family. ❤️"
We responded:
"Dear Ingrid, WOW! WOW! WOW! First and foremost, THANK YOU for your business and loyalty! Your thoughtful review of our agency truly warmed my heart. We take great pride in ensuring everyone who contacts us has a better day, and it means the world to hear that reflected in your experience. Thank you for recognizing Mary — she consistently goes above and beyond to brighten every interaction. Barbara is passionate about team development and fostering a culture of continuous learning, and your acknowledgment of her efforts is deeply appreciated. While we miss Amalia greatly, we’re delighted she’s enjoying a well-deserved retirement. She left an enduring impact with her warmth and caring spirit, and her clients continue to feel that connection. And of course, we’re so grateful for Yani, who has stepped up seamlessly to ensure our clients continue receiving exceptional service. As our Social Media Expert, she’s also adding a fresh perspective, and we’re thrilled to have her on board! Ingrid, thank you once again for your support and your glowing review. Your kind words mean so much to all of us! "
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E Ray

February 27, 2025

5  out of  5
rating by E Ray
"I love Bernie Carr and the service that is provided from all of the agents. Jacqueline Acevedo is the BEST and is always willing to assist in whatever questions I may have regarding my policy and my family needs within the State Farm brand. I would absolutely recommend the Bernie Carr agency ⭐️⭐️⭐️⭐️⭐️ service!!!"
We responded:
"First thank you for your business and thanks for acknowledging Jacky! We appreciate your business and will continue to strive to provide you with the utmost customer care. We also appreciate referrals!"
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Herminia Lopez

February 1, 2025

5  out of  5
rating by Herminia Lopez
"Pleasant and knowledgeable staff. Always available to help the client. My agent, Jackeline, is the best. Courteous and experienced. She gives prompt attention to all my matters."
We responded:
"Hermenia, thank you for your business and your review! We are also very proud to have Jacky on our team! Thank you for also acknowledging her customer care!"
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Nancy Fellman-Hoyle

January 24, 2025

5  out of  5
rating by Nancy Fellman-Hoyle
"I have been a State Farm customer for over 40 years and we started to worry about our homeowners insurance. As everyone knows, hoi is getting difficult but Krystal was able to help me navigate the road to securing our continued coverage. Thanks Krystal!"
We responded:
"Nancy, first thank you for your loyalty to State Farm! We appreciate your business and thank you for acknowledging Krystal! She is a valuable part of our agency! Your recognition means the world to us! If we can be of any assistance for any of your insurance needs; please don't hesitate to let us know and refer us to your friends and family!"
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Tilly Anderson

January 20, 2025

5  out of  5
rating by Tilly Anderson
"Fantastic Agent and team. They are professional and knowledgeable. If you're looking for a trust worthy insurance team, Bernie and his team will provide with the service you've been looking for!"
We responded:
"Tilly, thank you for your review! It means a lot to us. We appreciate you!"
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Ingrid Rodriguez

January 16, 2025

5  out of  5
rating by Ingrid Rodriguez
"I highly recommend Yani. Her professionalism and help exceed my expectations. Will use her services every time!"
We responded:
"Ingrid, thank you for your business and thanks for acknowledging Yani. She is a valuable part of our agency! Please don't hesitate to contact us for any questions or for any future insurance needs. Please refer us to your friends and family for all their insurance needs!"
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Claudia Reyes

January 15, 2025

5  out of  5
rating by Claudia Reyes
"I’ve been a customer of Sate Farm for years and for the past few months, I’d even say year Jacqueline Acevedo has been our point of contact. I can only say nothing but wonderful things about her. She is patient, knowledgeable, willing to go above and beyond to help, and extremely sweet. State Farm has been good to us but Jacqueline has been amazing. Highly recommend her if you ever want to switch companies or are already a client and have any questions/needs."
We responded:
"Claudia thank you for your loyalty to State Farm and our agency. Also thank you for acknowledging Jacky; she is a valuable part of our agency. Please don't hesitate to contact us for any questions or concerns. Also please refer us to your friends and family!"
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Abelardo Camba

December 13, 2024

5  out of  5
rating by Abelardo Camba
"Dailys Gomez guides me, today over the phone to understand the process, was patient..she answered all my questions, she made multiples changes in my policy to try to get maximum coverage for my needs,..I'm happy with the results and I wish her the best."
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Tristan Hiers

October 15, 2024

5  out of  5
rating by Tristan Hiers
"Just added a fourth vehicle to our policy and Krystal stayed on the phone with me for an hour to make sure that all my questions were answered and that I was satisfied with our policy. Thanks."
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Layda Garcia

September 6, 2024

5  out of  5
rating by Layda Garcia
"With the kind assistance of Ana Quiroga , my husband has been paying by check at the State Farm Bernie Carr Agency all of our insurance premiums for many years. .In addition to the policies coved by State Farm , Ana assisted him with the payment for other insurance provider such as FEMA , Citizen , Homeowners for our rental properties. Recently due to unexpected events which compromised our banking account we had to change the way these payments will be made making it necessary to change from checks to online payments going forward. We reach out again for assistance and as Ana was not available at that time, Jacky Acevedo , Team Leader, kindly assisted us in correcting one of the duplicate payments that I had erroneously made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. This whole event has been difficult for us to handle by ourselves ; however, Jacky explained the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. In addition , she offered to review our current flood policy on all properties , as well as my daughter’s life insurance policies. Again Thank You to the entire Bernie Carr team for your professionalism. Virtuous and friendly disposition. These remarkable qualities makes it easy and enjoyable to continue the business relationship we have enjoyed with your agency for so many years."
We responded:
"Layda, First many thanks to you and your husband for your business and loyalty. Also thank you for taking the time to acknowledge the customer care Jacky and Ana provided; we pride ourselves in meeting and exceeding our customer's needs...again thanks for the business and acknowledgement. We also appreciate any referrals you may so we can provide our services to those you know who have insurance needs. "
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Richard Beall

July 31, 2024

5  out of  5
rating by Richard Beall
"I recently went through an ordeal wherein the Insurance Underwriters for State Farm were trying to cancel my Homeowners insurance because of a faulty roof. This, even though my roof was only in the 12th year of a 30-year roof guarantee and I did not have windstorm on my Homeowners insurance. They literally wanted me to replace a $36,000.00 roof. Bernie Carr, my agent for close to 40-years, came out, took photos of my roof, and stated that my roof looked "perfect". I had a roofing contractor inspect and fix a couple of minor flaws and he submitted photos and details of the repairs. Jacqueline Acevedo, Bernie's Protection Specialist, helped me diligently go through the process of getting my Homeowners Insurance reinstated and was delightful to deal with during this trying process. My sincere thanks to Jacky and Bernie for being great folks in a great agency. Richard C. Beall"
We responded:
"Richard, First thanks for being a loyal customer for 40 years...we can't tell you how much we appreciate you and your business. We pride ourselves on being customer centric and meeting the needs of our customers. Thank you for acknowledging our services and once again, thanks for your business!"
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Iittle bit

May 13, 2024

5  out of  5
rating by Iittle bit
"Always 5 Star. I have been with State Farm for years."
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Mike Radz

April 11, 2024

5  out of  5
rating by Mike Radz
"Jacqueline was great! Saved me a ton of money and I didn’t have to switch to Geico!"
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Missy Catarineau

April 4, 2024

5  out of  5
rating by Missy Catarineau
"Great communication, timely, friendly service. Krystal was a pleasure to work with."
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Gilo Pm

March 21, 2024

5  out of  5
rating by Gilo Pm
"Espectacular atención por parte de la Señora Jacqueline Acevedo, me aclaro cada paso a dar y realmente me uní al seguro muy satisfecha entiendo cada punto de mi póliza GRACIAS STATE FARM por tener esta calidad de Customer Services"
We responded:
"Thanks for your business and acknowledgement of Jacky. We pride ourselves in customer care and satisfaction. Thanks again for your business and acknowledging Jacky."
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stella stitsky

February 28, 2024

5  out of  5
rating by stella stitsky
"We recently had the most productive review of our homeowners and auto insurance policies with Jacky Acevedo. Jacky took us through every step to make sure that we had adequate coverage to protect our property. She was very professional and personable while assessing our needs and giving us advice while also looking out for ways to keep our premiums as low as possible. I highly recommend Bernie Carr for your insurance needs. We have been with them for over 30yrs and they have always been extremely professional, knowledgeable, and caring."
We responded:
"Stella, first thank you for your loyalty and trust in my team and our agency. Also thank you taking the time to recognize the great job Jacky did for reviewing your insurance coverages and needs. It is the likes of customers like you that make our work enjoyable. Thanks again for your business and loyalty...it means a lot to our agency!"
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Mercedes Orozco

February 19, 2024

5  out of  5
rating by Mercedes Orozco
"Jacqueline Acevedo es la persona encargada de mi póliza en State Farm, es muy educada, siempre me recibe dispuesta a ayudarme, es muy amable y eficiente, estoy feliz con ella, ojalá no me la cambien, la seguiré donde vaya.mil gracias por sus servicios!!!"
We responded:
"Mercedes, first thank you for your business and many thanks for taking the time to leave a review for our agency and our team member Jacky. We are excited Jacky exceeded your expectations for customer care. It is our primary goal to provide excellent customer care! Thanks again! Mercedes, en primer lugar, gracias por tu negocio y muchas gracias por tomarte el tiempo de dejar una reseña para nuestra agencia y nuestro miembro del equipo Jacky. Estamos emocionados de que Jacky haya superado sus expectativas de atención al cliente. ¡Nuestro objetivo principal es brindar una excelente atención al cliente! ¡Gracias de nuevo! "
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Ron Mechler

November 29, 2023

5  out of  5
rating by Ron Mechler
"I worked with Barbara Carr for a few weeks in order to choose a life insurance policy that was right for me. Barbara stayed with me for the entire process and was/is very knowledgeable and professional. I would recommend the company to anyone in search of a reputable insurance company."
We responded:
"Ron, first and foremost, we appreciate you putting your trust in The Bernie Carr Insurance agency! We also appreciate you taking the time to leave a review. It is customers like you who make our work rewarding. Please know we do pride ourselves in excellent customer care...so you let us know if we can be of assistance with any and all of your insurance needs and WE ALSO APPRECIATE REFERRALS! "
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Edita Rodriguez

November 21, 2023

5  out of  5
rating by Edita Rodriguez
"This is by far the best customer service I have received! I spoke to Barbara and she was so kind and understanding . Barbara did a great job at making me feel comfortable, she is professional and attentive . I suggest you do business here !"
We responded:
"Edita, We appreciate you providing a review. Our agency goal is to make sure we have satisfied customers. Please know your comments are much appreciated."
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Mario Coronado

November 20, 2023

5  out of  5
rating by Mario Coronado
"Bernie Carr - State Farm has been amazing to me. I had the privilege of speaking with Krystal Chavez, who listened to all my needs and came through with the perfect coverages. Because of Krystal, I was able to get insurance on my house, my car, and a life policy at a great deal I couldn't turn down. Krystal provided top notch customer service and has always been available to answer all my questions and concerns. She rocks! She has made my experience with Bernie Carr - State Farm stress free and enjoyable. Thank you for all that you do."
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Richard Hoo

November 18, 2023

5  out of  5
rating by Richard Hoo
"Excellence in customer service! I am so happy I have Bernie Carr as my insurance agent."
We responded:
"Richard, we are so happy to have you as a client! Thanks for your loyalty and we appreciate you choosing us to handle your insurance needs!"
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Maria Ortega

November 9, 2023

5  out of  5
rating by Maria Ortega
"I recently changed to this agent and I can say they are super attentive and on top of things. I spoke with Krystal and she is super nice and answers all my questions and concerns. I highly recommend this office to anyone."
We responded:
"Maria, first thank you for trusting us to handle your insurance needs; and thank you for the review and acknowledging Krystal. She is an asset to our team. Thanks again!"