State Farm® Insurance Agent Bernie Carr

"Just added a fourth vehicle to our policy and Krystal stayed on the phone with me for an hour to make sure that all my questions were answered and that I was satisfied with our policy. Thanks."

"With the kind assistance of Ana Quiroga , my husband has been paying by check at the State Farm Bernie Carr Agency all of our insurance premiums for many years. .In addition to the policies coved by State Farm , Ana assisted him with the payment for other insurance provider such as FEMA , Citizen , Homeowners for our rental properties. Recently due to unexpected events which compromised our banking account we had to change the way these payments will be made making it necessary to change from checks to online payments going forward. We reach out again for assistance and as Ana was not available at that time, Jacky Acevedo , Team Leader, kindly assisted us in correcting one of the duplicate payments that I had erroneously made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. This whole event has been difficult for us to handle by ourselves ; however, Jacky explained the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. In addition , she offered to review our current flood policy on all properties , as well as my daughter’s life insurance policies. Again Thank You to the entire Bernie Carr team for your professionalism. Virtuous and friendly disposition. These remarkable qualities makes it easy and enjoyable to continue the business relationship we have enjoyed with your agency for so many years."

"I recently went through an ordeal wherein the Insurance Underwriters for State Farm were trying to cancel my Homeowners insurance because of a faulty roof. This, even though my roof was only in the 12th year of a 30-year roof guarantee and I did not have windstorm on my Homeowners insurance. They literally wanted me to replace a $36,000.00 roof. Bernie Carr, my agent for close to 40-years, came out, took photos of my roof, and stated that my roof looked "perfect". I had a roofing contractor inspect and fix a couple of minor flaws and he submitted photos and details of the repairs. Jacqueline Acevedo, Bernie's Protection Specialist, helped me diligently go through the process of getting my Homeowners Insurance reinstated and was delightful to deal with during this trying process. My sincere thanks to Jacky and Bernie for being great folks in a great agency. Richard C. Beall"

"Always 5 Star. I have been with State Farm for years."

"Jacqueline was great! Saved me a ton of money and I didn’t have to switch to Geico!"

"Great communication, timely, friendly service. Krystal was a pleasure to work with."

"Espectacular atención por parte de la Señora Jacqueline Acevedo, me aclaro cada paso a dar y realmente me uní al seguro muy satisfecha entiendo cada punto de mi póliza GRACIAS STATE FARM por tener esta calidad de Customer Services"

"We recently had the most productive review of our homeowners and auto insurance policies with Jacky Acevedo. Jacky took us through every step to make sure that we had adequate coverage to protect our property. She was very professional and personable while assessing our needs and giving us advice while also looking out for ways to keep our premiums as low as possible. I highly recommend Bernie Carr for your insurance needs. We have been with them for over 30yrs and they have always been extremely professional, knowledgeable, and caring."

"Jacqueline Acevedo es la persona encargada de mi póliza en State Farm, es muy educada, siempre me recibe dispuesta a ayudarme, es muy amable y eficiente, estoy feliz con ella, ojalá no me la cambien, la seguiré donde vaya.mil gracias por sus servicios!!!"

"I worked with Barbara Carr for a few weeks in order to choose a life insurance policy that was right for me. Barbara stayed with me for the entire process and was/is very knowledgeable and professional. I would recommend the company to anyone in search of a reputable insurance company."

"This is by far the best customer service I have received! I spoke to Barbara and she was so kind and understanding . Barbara did a great job at making me feel comfortable, she is professional and attentive . I suggest you do business here !"

"Bernie Carr - State Farm has been amazing to me. I had the privilege of speaking with Krystal Chavez, who listened to all my needs and came through with the perfect coverages. Because of Krystal, I was able to get insurance on my house, my car, and a life policy at a great deal I couldn't turn down. Krystal provided top notch customer service and has always been available to answer all my questions and concerns. She rocks! She has made my experience with Bernie Carr - State Farm stress free and enjoyable. Thank you for all that you do."

"Excellence in customer service! I am so happy I have Bernie Carr as my insurance agent."

"I recently changed to this agent and I can say they are super attentive and on top of things. I spoke with Krystal and she is super nice and answers all my questions and concerns. I highly recommend this office to anyone."

"Excellent Customer Service. Bernie Carr State Farm has served Florida Tilt Inc. for many years. They service our Commercial Auto insurance and our renter's insurance. Awesome service!"

"00000000 will deserve Bernie you’re the most arrogant unhelpful agent shame of you . My family been for more the 40 years . You tell my husband no to worry about the insurance and last minute you said idiot nothing I can’t do. You never available either phone Orión person. You always hiring in your cave. Shame in your for the people help you grow up in your business"

"Great team to rely on!"

"My experience working with Jacqueline Acevedo, Protection Specialist, was OUTSTANDING. I rarely write a review. Jackie, was knowledgeable and answered all my concerns and questions. I was pleasantly surprised how fast her responses were to the insurance questions I had. I cannot say enough positive things regarding her professionalism. State Farm 5 stars, Geico 3 Stars."

"Great customer service and support! My agent’s name is Krystal Chavez. She is always so helpful and attentive with all my auto insurance needs. She is only a phone call away :)"

"Good afternoon. I had an excellent experience with Bernie Carr - State Farm Insurance Agency. The agent who assisted me was Ms. Krystal Chavez and her customer service was exceptional. She was very knowledgeable informative & thorough when explaining policy and coverage information. In the future if I ever need to make any changes to my policies or add any additional coverage I will most definitely reach out to Ms Krystal Chavez at Bernie Carr - State Farm Insurance Agency."

"Krystal is great. I really appreciate all you do for us. Auto and life insurance. We moved from GA to FL over 5 years ago and have had state farm and have been great since. I highly recommend."

"Great staff and excellent service"

"I've had the pleasure of working with Jacqueline Acevedo for several weeks. She is very friendly, professional and takes care of our needs very quickly and efficiently. So happy she's our representative!"

"This is my 23rd year with Bernie Carr and their service is the best in town."

"It’s been years doing Business with the Carr family. Wouldn’t change them for anything in the world. They Handel all my insurance business !! What can I say. When you know you know” Yvette Jurado"