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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Racquel James

October 16, 2025

5  out of  5
rating by Racquel James
"Krystal Chavez was very helpful. Got me a great rate for my car insurance as well as personal property. The fact that most communication was done via text message was a convenience due to my working hours made it accommodating. Will definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Glad you got to experience Krystal's exceptional Customer Care! Please don't hesitate to let us know if we can be of further assistance and please refer us to your friends and family!"
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Ingrid Rodriguez

September 30, 2025

5  out of  5
rating by Ingrid Rodriguez
"I can’t say enough good things about Yani from State Farm! She takes care of everything for me—car, home, and life insurance—and makes the whole process so easy. Yani is always there when I need her, quick to respond, and she really takes the time to explain things in a way I can understand. What I love most is that I never feel like just another customer—she genuinely cares and looks out for me and my family. Having someone I can fully trust with all my insurance needs gives me real peace of mind. If you’re looking for the best agent, Yani is it!"
We responded:
"Ingrid, thank you for your business and thanks for acknowledging Yani. She is a valuable part of our agency! Please don't hesitate to contact us for any questions or for any future insurance needs. Please refer us to your friends and family for all their insurance needs!"
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Kadine Blake

September 26, 2025

5  out of  5
rating by Kadine Blake
"The yani the agent that helped me was very easy to talk to and informative, wasn't too aggressive which is what I liked the most and answered all my questions and concern."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Yani; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Raquel

September 17, 2025

5  out of  5
rating by Raquel
"I just wanted to share Krystal always gives excellent customer service is there for all of our needs and explains into detail and recommends what is good for our family. Thank you for your services. Have a wonderful day. Raquel and Jose Rivera"
We responded:
"Raquel, first thanks for your business! We appreciate having Krystal on our team! Thanks for the review and acknowledging the great job Krystal does!"
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Sofia Jimenez

September 15, 2025

5  out of  5
rating by Sofia Jimenez
"Yani was incredible! Thank you so much for everything. I really appreciated her help and guidance with everything. I am happy with my new auto insurance!! She is the best!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miguel Martinez

September 15, 2025

5  out of  5
rating by Miguel Martinez
"Un servicio muy bueno de parte de Dailys, muy eficiente y rápido. Salgo contento con mejor cobertura y más conocimiento."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natalie B

September 9, 2025

5  out of  5
rating by Natalie B
"I was traveling out of the country last Sunday when I needed to make a change to my State Farm account urgently. Despite it being a day when most offices are closed, Jacky and Mary at Bernie Carr State Farm stepped up and handled everything quickly and professionally. They were attentive, efficient, and got the changes done immediately without any hassle. Their prompt action gave me great peace of mind while abroad. Thank you, Jacky and Mary, for going above and beyond! I highly recommend Bernie Carr State Farm to anyone looking for outstanding customer service and dependable support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carlos C

September 8, 2025

5  out of  5
rating by Carlos C
"My insurance agent Krystal Chavez was super kind and knowledgeable. She took the time to explain all my options for car insurance in great detail. She responded fast to all my questions and requests. Would definitely recommend working with Krystal Chavez to all my friends and family or anyone who is in search of a great insurance agent. She will not disappoint you!"
We responded:
"Carlos, thank you for your business and 5 star review! I am excited you got to experience KC's (Krystal) exceptional customer care! We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vidya Kalicharan

September 3, 2025

5  out of  5
rating by Vidya Kalicharan
"We have had our cars insured with Bernie Carr Agency for over 30 years. Their services and customer services are exceptional. Thank you Yani for your assistance yesterday 5 stars to you."
We responded:
"First thank you for your loyalty of 30 years...we truly appreciate your business and thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Omar shaat

August 29, 2025

5  out of  5
rating by Omar shaat
"First of all Yani deserves more than 5 starts , she was extremely helpful .. couldn’t do anything without her . She made the process of getting car insurance so easy and stress-free. She took the time to explain all my options, answered every question I had, and really went above and beyond to find the best coverage for me at an affordable price. It felt like she genuinely cared about helping me rather than just trying to sell me something. I highly recommend reaching out to her if you need car insurance—super professional, friendly, and reliable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Yani is an integral part of our team and so happy you got to experience her excellent Customer Care! Thanks for the review and your business. I am sure Yani shared, we offer Home, Life, Health and Business insurance and we appreciate referrals!"
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Rafael Davila

August 29, 2025

5  out of  5
rating by Rafael Davila
"I want to thank Dailys for her excellent service. Thanks to her help, I was able to improve my insurance offer and, for the first time, got life insurance. Excellent service! Highly recommended for this type of transaction, whether it's auto, life, or home insurance. Quiero agradecer a Dailys por su excelente atención. Gracias a su ayuda, mejoré la oferta de mi seguro y por primera vez contraté un seguro de vida. ¡Excelente servicio! Totalmente recomendada para este tipo de transacciones, ya sea seguros de auto, de vida o de hogar."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am thrilled you got to experience Dailys's exceptional Customer Care. We appreciate the review and your business."
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Coca Tingz

August 29, 2025

5  out of  5
rating by Coca Tingz
"Yani got my car insurance down the lowest it’s been in years even with adding things to my policy that I’ve never had! Hands down the best! And she’s so knowledgeable and informative! So grateful to have her as an agent!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel Rodríguez

August 29, 2025

5  out of  5
rating by Daniel Rodríguez
"Hablen con yaquelin es muy paciente"
We responded:
"Gracias por su negocio y reconocimiento a Jacky; Ella es un activo valioso para nuestra agencia. No dude en informarnos si podemos proporcionarle todas sus necesidades de seguro."
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FuryGT CS

August 27, 2025

5  out of  5
rating by FuryGT CS
"I was helped by RUBIEL Cabrera, he really understood my needs and make it happen. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Serguey Barreras Guerra

Serguey Barreras Guerra

August 26, 2025

5  out of  5
rating by Serguey Barreras Guerra
"⭐⭐⭐⭐⭐ La experiencia que tuve con Dailys Gomez fue simplemente genial y extraordinaria. No solo me consiguió un seguro para mi carro con una oferta inmejorable, sino que lo hizo con una dedicación y un compromiso que pocas veces se ven hoy en estos día. Desde el primer contacto me sentí escuchado, comprendido y acompañado en todo el proceso. Su paciencia para resolver mis dudas, la transparencia con la que me explicó cada detalle y la forma tan profesional y cálida en que me atendió hicieron que este trámite, que normalmente suele ser complicado y estresante, se convirtiera en algo fácil, especial y hasta agradable. Lo que más destaco es la confianza que transmite: uno siente que realmente está en manos de alguien que quiere lo mejor para ti, no solo cerrar una venta como nos pasa a diario y es entendible pero cuando alguien ama y le gusta lo q hace pues obtienes resultados espectaculares como fue en mi caso. Gracias a ella hoy tengo la tranquilidad de estar bien asegurado y la satisfacción de haber recibido un servicio humano, cercano y de calidad excepcional. Sin duda la recomiendo al 1000%, porque cuando se encuentran personas así, vale la pena reconocerlas, sugerirlas y lo más importante es valorarle cada segundo q nos dedica pq para mí la palabra genial se queda pequeña. Solo espero q este mundo siga trayendo personas así como tú, con tanto talento y con tanto carisma como lo tienes tu Dailys. Muchas gracias por todo y miles de bendiciones para ti y para ese gran equipo q te acompaña."
We responded:
"Serguey, Primero gracias por su negocio y gracias por la revisión amable y reflexiva de cómo Dailys le brindó la mejor atención al cliente. Ella es uno de los miembros más preciados de nuestro equipo y estamos muy felices de que haya tenido el placer de trabajar con ella. Gracias de nuevo por la reseña y gracias por su negocio. "
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Virginia Vazquez

August 23, 2025

5  out of  5
rating by Virginia Vazquez
""Outstanding Service! I was referred to this office for home insurance. The young lady Krystal and Rubiel were very professional, kind, and respectful. They expertly handled all my questions and concerns about home and the importance of life insurance. Highly recommend!""
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Rubi and Krystal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Manuel Perez

August 22, 2025

5  out of  5
rating by Manuel Perez
"Excelente servicio"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cristina Miguel

August 19, 2025

5  out of  5
rating by Cristina Miguel
"Excelente experiencia con Dailys. Muy informativa, muy detallada y conocedora de seguros. Muy agradable y agradecida con esta compañía."
We responded:
" ¡Gracias por su revisión de 5 estrellas y gracias por reconocer la excepcional atención al cliente de Daily! Apreciamos su negocio y no dudamos en comunicarse con nosotros para todas sus necesidades de seguros. "
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David De Armas

August 7, 2025

5  out of  5
rating by David De Armas
"I've been with Bernie Carr and his Team for 9 years and they have always provided outstanding service. Highly recommended."
We responded:
"David, thank you for your loyalty and business. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I see Krystal assisted you! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angie De Aguirre

July 30, 2025

5  out of  5
rating by Angie De Aguirre
"Always have a great experience with the staff! Yaniurka helped me with my request and received the information within minutes. Great partners to have by your side."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for your business and acknowledging Yani's excellent Customer Care! "
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Jhon Castaño

July 28, 2025

5  out of  5
rating by Jhon Castaño
"Excelente muy buen servio muy buen trato con la señorita Daylis"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ahmad Al Ali

July 25, 2025

5  out of  5
rating by Ahmad Al Ali
"Excellent Service! Dailys Gomez was incredibly attentive, kind, and respectful. They expertly handled all my questions and concerns. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Dailys and The Bernie Carr Insurance Agency. Dailys is an integral part of our team and we are glad you got to experience her excellent Customer Care! If you ever have any questions or need assistance, or any other insurance products, we’re here to help!"
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Aminta Konawicz

July 25, 2025

5  out of  5
rating by Aminta Konawicz
"Rubiel is an excellent person with all the knowledge about Insurance that you wish a professional you work with will know. Great personality and helps you with all your needs. I highly recommend him 100% ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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cristobal gonzalez

July 23, 2025

5  out of  5
rating by cristobal gonzalez
"He tenido una experiencia exceptional con la Agencia de Seguro Bernie Carr State Farm. Desde el primer contacto, el Equipo fue muy amable, professional y siempre Dispuesto a resolver todas mis dudas. Ana y los demas siempre me brindan asesoria personalizada, adaptandose a mis necesidades especificas y Ofreciendome las mejores opciones de Seguro al mejor precio. La Atención al cliente es insuperable; siempre responded rapido y con gran amablidad. Me siento totalmente protegido y respaldado gracias a ellos. Recomiendo esta Agencia 100% a cualquiera qué Busque un servicio confiable y efficiente!"
We responded:
" ¡La Agencia de Seguros Bernie Carr prospera para cumplir y superar las expectativas de nuestros clientes! Su reseña, lealtad y negocio significan mucho para nosotros. Gracias por reconocer a Ana y al equipo. Ana siempre va más allá y estoy feliz de que hayas podido experimentarlo. Gracias de nuevo por su reseña y su negocio. Si podemos ser de ayuda adicional para cualquiera de sus necesidades de seguro, no dude en hacérnoslo saber "
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lizaida carpio

July 16, 2025

5  out of  5
rating by lizaida carpio
"Jacqueline is a wonderful person. She helped me in everthing that I needed and explained everything very well. I am very happy that she helped me."
We responded:
"We’re honored by your positive feedback and 5 star review! We are excited you got to experience Jacky's excellent customer care. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"