State Farm® Insurance Agent Bernie Carr

"Their customer service is spectacular. Always very knowledgeable and friendly"

"La mejor agente de seguros de todo state farm, Susana , me a ayudado muchísimo a conseguir planes que se adecuen a mis necesidades y a mi bolsillo sobre todo"

"We had an excellent experience working with Susana Matienzo at State Farm for both our home and auto insurance. From the very beginning, Susana was incredibly patient, knowledgeable, professional, and helpful throughout the entire process.

She took the time to carefully explain our options, answer all of our questions, and make sure we fully understood our coverage. We never felt rushed or pressured, and she was always willing to go the extra mile to help us find the coverage that best suited our needs.

What stood out most was her patience and genuine commitment to providing outstanding customer service. Insurance can sometimes feel complicated, but Susana made the process much easier and less stressful for us. She was responsive, attentive, and consistently pleasant to work with.

We truly appreciate all of Susana’s time, effort, and assistance. She is a wonderful representative of State Farm, and we would highly recommend her to anyone looking for knowledgeable, dependable, and caring assistance with their home or auto insurance.

Thank you, Susana, for doing such an excellent job and for making our experience such a positive one!"

"Krystal was great helping me with my auto policy"

"My experience at Bernie Carr State Farm Insurance has been an exceptional experience for over a decade. The Team pays close attention to detail and to my insurance needs. All the various agents throughout the years have kept me abreast of new changes in Homeowners, Car Insurance and my Wind Policy. My only problem has been with how some Wind policy holders take the approval that Ron DeSantis has allowed them to take as it relates to a Flood policy in a Zone X (Non Flood Zone). The team at State farm lately with Jazmine and then with Bernie himself have set a bar very hard to achieve by any order insurance company in my opinion! Keep up the Good work Bernie Carr State Farm!!!!"

"Está agencia de seguros me gusta y estoy muy contento con el servicio y atención que dan al cliente todos son muy atentos yo con quien e tratado más es con Susan y le agradezco por tan buena atención yo los recomiendo con toda confianza"

"Barbara was great and discussed with me the details of my policy clearly."

"This Susana agencie is so best in the best,they is so professional and nice people,they help all people,god bless her"

"Rubiel is a sharp and very intelligent young man. Excellent customer service!"

"Rubiel is an exceptional and charismatic representative!!!He is very knowledgeable and made the entire insurance process very easy for me ❤️"

"Susana was amazing in the service she provided. Resolved my inquiry promptly and informed me of additional options I can take advantage off.
The service from this office has always been exceptional.
Keep exceeding expectations, it's what sets you apart."

"Amazing service! Rubiel is incredibly helpful, professional, and always makes the whole process so easy. He’s always available to answer my questions and takes the time to find the best options for me. I truly appreciate his great customer service and would definitely recommend him!"

"Yani muy competence ayudandome con mis necesidades."

"Krystal Chavez is remarkable at her job! I’ve been a State Farm customer for years ànd she’s always been very professional and knowledgeable. She’s always provided prompt assistance with detailed information and services that best fit my needs. She is polite and always available for any questions I have or help needed with my policies."

"En los años que llevo con state farm jamás he tenido ningún problema, la atención de la Sra Susana ha sido muy profesional, rápida y eficaz. Ella ha sabido con prontitud darme una solución a mis dudas o problemas Doy gracias por su ayuda y porque esté siempre ahí para mis dudas y para otros clientes. ."

"Susana was very knowledgeable and professional. Offered me good options and explained everything i needed to make an informed decision regarding my ins. Very much appreciated her help"

"Susana is always a great help whenever we have questions or issues!"

"Ana always is very good with the service I know her for several years"

"State Farm ended up declining coverage for me I’ll try again in the future, But I had a really great experience with the service. Thank you to agent Jasmine and agent Bernie for being so helpful and taking the time to reach out to me for a quote"

"Krystal is my agent, and I absolutely love her! ❤️ She was so helpful and made the process of getting my dividend check easy. Thank you, Krystal, for always being there to help, and thank you, State Farm! 🏡❤️🚗"

"Krystal as my agent has been phenomenal. I always reach out to her for any issues that I may encounter. Last recent incident I purchased a new car and she was not available at that particular time. Total chaos with transferring the insurance to my new car. However the very next day I was able to get in touch with Krystal and she patiently made the corrections."

"Krystal from State Farm was fantastic. Super quick and extremely friendly over the phone to help me with what I needed. As a long time State Farm customer it is refreshing to see Krystal set the Standard on Exceptional Customer Service. Thanks again Krystal."

"Called to make car insurance payment, Susana took my call and I had a very pleasant experience. Susana assisted me in processing the payment, we discussed my payment preference and she announced a bonus that I would receive in the mail.

Have lost count but I have been a State
Farm customer for over 30 years and don’t plan to ever leave this company. Their service has always been outstanding.

I would recommend Susana as a great asset to your office Mr. Carr and hope that you agree with me. Kudos to Susana!!"

"Yani me atendio muy bien con paciencia y empatia me explico todas la coberturas y aclaro todas mis dudas tengo mas de 1
0 an̈os con ellos y han sido excelentes y mi papa tiene mas de 25 an̈os con ellos. Los recomiendo ."

"Great staff !! Best insurance quote in Kendall, I love working with them"