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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristina Miguel

Cristina Miguel

August 19, 2025

5  out of  5
rating by Cristina Miguel
"Excelente experiencia con Dailys. Muy informativa, muy detallada y conocedora de seguros. Muy agradable y agradecida con esta compañía."
We responded:
" ¡Gracias por su revisión de 5 estrellas y gracias por reconocer la excepcional atención al cliente de Daily! Apreciamos su negocio y no dudamos en comunicarse con nosotros para todas sus necesidades de seguros. "
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David De Armas

August 7, 2025

5  out of  5
rating by David De Armas
"I've been with Bernie Carr and his Team for 9 years and they have always provided outstanding service. Highly recommended."
We responded:
"David, thank you for your loyalty and business. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I see Krystal assisted you! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angie De Aguirre

July 30, 2025

5  out of  5
rating by Angie De Aguirre
"Always have a great experience with the staff! Yaniurka helped me with my request and received the information within minutes. Great partners to have by your side."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for your business and acknowledging Yani's excellent Customer Care! "
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Jhon Castaño

July 28, 2025

5  out of  5
rating by Jhon Castaño
"Excelente muy buen servio muy buen trato con la señorita Daylis"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ahmad Al Ali

July 25, 2025

5  out of  5
rating by Ahmad Al Ali
"Excellent Service! Dailys Gomez was incredibly attentive, kind, and respectful. They expertly handled all my questions and concerns. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Dailys and The Bernie Carr Insurance Agency. Dailys is an integral part of our team and we are glad you got to experience her excellent Customer Care! If you ever have any questions or need assistance, or any other insurance products, we’re here to help!"
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Aminta Konawicz

July 25, 2025

5  out of  5
rating by Aminta Konawicz
"Rubiel is an excellent person with all the knowledge about Insurance that you wish a professional you work with will know. Great personality and helps you with all your needs. I highly recommend him 100% ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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cristobal gonzalez

July 23, 2025

5  out of  5
rating by cristobal gonzalez
"He tenido una experiencia exceptional con la Agencia de Seguro Bernie Carr State Farm. Desde el primer contacto, el Equipo fue muy amable, professional y siempre Dispuesto a resolver todas mis dudas. Ana y los demas siempre me brindan asesoria personalizada, adaptandose a mis necesidades especificas y Ofreciendome las mejores opciones de Seguro al mejor precio. La Atención al cliente es insuperable; siempre responded rapido y con gran amablidad. Me siento totalmente protegido y respaldado gracias a ellos. Recomiendo esta Agencia 100% a cualquiera qué Busque un servicio confiable y efficiente!"
We responded:
" ¡La Agencia de Seguros Bernie Carr prospera para cumplir y superar las expectativas de nuestros clientes! Su reseña, lealtad y negocio significan mucho para nosotros. Gracias por reconocer a Ana y al equipo. Ana siempre va más allá y estoy feliz de que hayas podido experimentarlo. Gracias de nuevo por su reseña y su negocio. Si podemos ser de ayuda adicional para cualquiera de sus necesidades de seguro, no dude en hacérnoslo saber "
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lizaida carpio

July 16, 2025

5  out of  5
rating by lizaida carpio
"Jacqueline is a wonderful person. She helped me in everthing that I needed and explained everything very well. I am very happy that she helped me."
We responded:
"We’re honored by your positive feedback and 5 star review! We are excited you got to experience Jacky's excellent customer care. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Richard Cifuentes

July 14, 2025

5  out of  5
rating by Richard Cifuentes
"Excellent Service!!!! Daily was an awesome help ,very courteous and professional, very satisfied!!!"
We responded:
"Thank you for your business and 5-star review! My State Farm team and I are happy to be your good neighbor! We are happy you got to experience Dailys's exceptional customer service."
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Jaycool Yt

July 11, 2025

5  out of  5
rating by Jaycool Yt
"Jacqueline M Acevedo was so helpful instrumental in facilitating a couple of transactions I needed to get done. Her expertise, knowledge and great customer service was A1. Appreciate it.."
We responded:
"Jaycool first thank you for your business and thank you for acknowledging Jacky! She is one of our valued team members and we are happy you got to experience her excellent Customer Care!"
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Cristina Lelli

July 1, 2025

5  out of  5
rating by Cristina Lelli
"Amazing team ! Excellent customer service, very fast responses, very competitive quotes and great ability to make things simple and great problems solving !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thanks for your business and thanks for the referral! We look forward to continuing to support your insurance needs."
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Cristian Valdes

June 30, 2025

5  out of  5
rating by Cristian Valdes
"Dailys me atendió y todo super bien quedé encantado muchas gracias"
We responded:
"¡Gracias por tomarse el tiempo para compartir sus pensamientos! Nos alegra saber que estás satisfecho con el servicio en nuestra oficina de State Farm. Gracias por reconocer a Dailys; Ella es una parte integral de nuestro equipo. Si alguna vez tienes alguna pregunta o necesitas ayuda, ¡estamos aquí para ayudarte! "
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Yesenia Padilla

June 27, 2025

5  out of  5
rating by Yesenia Padilla
"Muy agradecida con yanis muy profesional"
We responded:
"¡Agradecemos tu opinión! Estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm. Si alguna vez necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. ¡Estamos aquí para ayudar! "
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Ingrid Rodriguez

June 27, 2025

5  out of  5
rating by Ingrid Rodriguez
"I had an outstanding experience working with Yani on securing my life insurance policy. From our very first conversation, she was professional, patient, and incredibly knowledgeable. Yani took the time to clearly explain all of my options, answer every question I had, and make sure I fully understood what I was choosing — no pressure, just honest guidance. What really stood out was how much she genuinely cared. It wasn’t just about selling a policy — Yani truly wanted to help me find the right coverage for me and my family’s future. She made what could’ve been a stressful process feel simple, smooth, and empowering. Thanks to Yani, I now have peace of mind knowing my loved ones are protected. I highly recommend her to anyone looking for life insurance. She’s the real deal — professional, compassionate, and absolutely trustworthy. Thank you, Yani!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am happy to hear you got to experience Yani's exceptional professional knowledge amazing customer care! She is an asset to our team!"
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Mario Sierra

June 23, 2025

5  out of  5
rating by Mario Sierra
"I wanted to give praise to Jacqueline Acevedo. I needed help with gathering information for my homeowner insurance and Jacqueline was more than happy to assist me. She was extremely helpful and always replied back to me quickly every time I asked a question (and I had a lot of questions). Thank you State Farm for all you do and especially to Jacqueline for your help, you saved the day!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We also appreciate you acknowledging Jacky! She is an integral part of our agency and prides herself on customer care! We are happy you had the opportunity to experience her exceptional customer care. Hopefully we will write your other insurance needs...Auto Life, Health and Disability Insurance. Thanks again for your business!"
Profile photo of Angel Doval

Angel Doval

June 19, 2025

5  out of  5
rating by Angel Doval
"My thanks to Krystal Chavez at the Bernie Carr State Farm office for her help with a handful of challenging insurance issues I placed before her. She did a great job solving them!"
We responded:
"First thank you for your business and Thank you for your 5-star review! We are glad to hear Krystal provided you with exceptional Customer Care! She is a true asset to our agency!"
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Rachel Veloz

June 18, 2025

5  out of  5
rating by Rachel Veloz
"I've been helped by Krystal Chavez for over a year now and she is so great. So helpful, fast and she goes the extra mile to make sure everything is correct."
We responded:
"Rahcel, first thanks for your loyalty and business AND THE 5 STAR review. Krystal is an integral part of our team and she demonstrates it everyday. We are happy you have been experiencing it!"
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Isabella Garcia

June 18, 2025

5  out of  5
rating by Isabella Garcia
"Krystal has been an absolute gem, she's been the best ! She's been super patient and has maintained the best communication with me throughout my time with Statefarm. She's been thorough about my options and I can honestly say this has been the best experience I've ever had with any insurance."
We responded:
"We’re honored by your positive feedback! We are delighted you got to experience Krystal's exceptional Customer Care! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cecilia Coronado

June 14, 2025

5  out of  5
rating by Cecilia Coronado
"State Farm has been my insurance company for a few years. Bernie Carr and his staff go above and beyond to give us as consumers not only policies that we need, but they ensure that we as customers are indeed fully satisfied in every aspect of the policies we are receiving coverage through. I contacted the agency today and I was connected with Krystal. I instantly created a relatable relationship with her. I expressed I wanted/needed to explore options in attempting to lower my monthly premium and she absolutely understood my request and reasoning behind the request. She not only answered every single question I had but she went above and beyond to ensure I understood every single option available for me. She was able to make it happen and it was very evident why I chose this agency to begin with. She was knowledgeable and professional but most importantly relatable. Very rare in this particular industry! I am forever thankful and this agency has gained my loyalty due to the service I received today from Krystal C. Truly thankful!"
We responded:
"Cecilia, thank you for taking the time to share your experience and give us a 5 star review! Krystal is an awesome team member and I am glad you got to experience her knowledge, professionalism and dedication to customer care! We value her expertise in the Agency! If you ever have any questions or need assistance, we’re here to help!"
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Martin Rivas

June 12, 2025

5  out of  5
rating by Martin Rivas
"Top notch customer service. Very responsive to my needs. Been with Bernie Carr for over 10 years. Thank you Krystal for your service!"
We responded:
"Thank you for reviewing our State Farm office and the 5 Star Review! Also thanks for acknowledging Krystal...she is very much an asset to our Agency and her top priority is Customer Care!"
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Richard

June 9, 2025

5  out of  5
rating by Richard
"Answered all my questions provided excellent customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adelina

June 6, 2025

5  out of  5
rating by Adelina
"Very informative and helpful Jani thank you for your help looking forward to do business with you 😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Adelina I understand you will also be working with Yani to discuss a very important coverage- LIFE INSURANCE! Yani is one of our SME's Subject Matter Experts so she will take very good care of you...we look forward to continuing to meet all your insurance needs!"
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Jose Ubillus

June 5, 2025

5  out of  5
rating by Jose Ubillus
"Krystal is great! Answers all my questions and insurance needs. She’s the best!"
We responded:
"Jose, We appreciate your review! We are delighted to know you had a great experience with Krystal and our State Farm office. I know you have been working with Krystal for a while and we appreciate your loyalty; she is a very valuable asset to our team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roberto Valladares

May 30, 2025

5  out of  5
rating by Roberto Valladares
"Mi experiencia con este seguro fue magnifica desde la primera ocasion que estuve en contacto con ellos, una atencion muy profesional y amable,les recomiendo al 100% este seguro"
We responded:
"Roberto ¡Gracias por tu reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos felices de ser su buen vecino! Me doy cuenta de que Dailys te ayudó; ella está muy centrada en el cliente y me alegra que haya experimentado su servicio de Buen Vecino. "
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Usha R

May 20, 2025

5  out of  5
rating by Usha R
"This is your GO TO agency for insurance. I have been with Bernie Carr State Farm since 1995! Whenever I have a question or need assistance, they are there for me every step of the way! Ana, Yani, and Krystal are always so helpful and welcoming, as well as the rest of the staff. Thank you Bernie Carr State Farm!"
We responded:
"Usha, My entire team and I can't thank you for taking the time to share your thoughts! You and your family's loyalty to our business means a lot to us. We’re glad to know you’re satisfied with the service at our State Farm office. And all of us look forward to your visits to our office!"